CM Flags off Public Grievance Redressal Rath

CM flagging off 'Jan Samadhan Rath' in Patna on Tuesday.

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Patna: Chief Minister Nitish Kumar, speaking at a function at the Adhiveshan Bhawan to mark the completion of the two years of the Right to Public Grievance Redressal Act, said that the Act had saved about Rs. 3,600 crore to the people of Bihar who had to spend a lot of money on obtaining documents and certificates from different departments prior to the passing of the law.

"On an average, people were spending Rs. 200 to obtain one certificate in Bihar. Given nearly 18 crore people have availed this service since June 5, 2016 when this Act was introduced, it is evident that the people of Bihar have saved nearly Rs. 3,600 crore," Kumar explained his math.

Touting the success of the Right to Public Grievance Redressal Act, the Chief Minister said that the law allowed people to obtain birth or death certificates, domicile certificate, income certificate, character certificate, or cast certificate within a reasonable time as opposed to the old ways when a person seeking to obtain a certificate had to make several rounds of offices at block or district levels.

On the occasion, Kumar, accompanied by Deputy Chief Minister Sushil Kumar Modi, the new Chief Secretary of Bihar Dipak Kumar, and other senior officials, flagged off what was dubbed as the 'Jan Samadhan Rath', or Public Grievance Redressal Chariot', to spread the existence and utility of the Act in remote areas.


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